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Best customer service. The service is always done right. Thank you guys
My 2003 Honda CRV blew out its radiator and left me stranded some 50 miles from home in Eugene. AAA and the towing operator recommended Jackson’s & I had seen reviews about them on yelp prior, so I called to get their take. Dropped off car straightaway and by next morning they had diagnosed the problems and given an estimate. When I picked up car the work was done and it ran just fine. Been over a week now and happy to say that they were friendly & knowledgeable
This is the only place I take my car. Highly recommend!! Bob and the rest of the guys there are great! They shoot straight. They tell you when someone is in dire need of repair and what can wait for another day.. or if a repair isn’t really a big deal. They are even open a bit on the weekends. A+++
Got me on a Saturday, same day appointment. Fixed the car quick and did it for the exact same amount my regular shop quoted me for, but couldn’t fit me in for. I didn’t even tell them about the price my other shop quoted me. Good group of guys will do business with them in the future.
I’ve had a great experience with Jackson’s. They’ve solved issues with two of my vehicles quickly and professionally, and I’ve never had a problem with the work they’ve done. They’ve even contacted me the day after I picked up my vehicle to ask me if everything is going well. I’ve never had a mechanic do that. I fully believe that they are trustworthy.
My truck decided that it didn’t want to start periodically for no rhyme or reason and after the frustration of trying to troubleshoot things myself I decided to call Jackson’s Complete Auto Care and they had me back on the road by the next day. Jackson’s staff where extremely professional and responsive, they addressed the issue I was having and made sure my vehicle was fully operational and working reliably. I won’t hesitate to go back and see them in the future if needed and will recommend them with confidence.
Jackson’s did excellent maintenance on my 2000 van that needed to be done. I feel the price was right and not high like I was paying for their children’s college education. Jackson’s also was able to find and fix what like 5 other shops were not able to fix and for that they get 6 gold stars.
While on my way home I started having car problems, it was almost 5 so I was worried I would get turned away. I called Jackson’s auto because it was the closest mechanic to me and they told me to head over. I made it 2 more blocks and my car died… I called back and told them what happened, I was blocking traffic and no one was willing to help me push my car, I just kept getting honked at. Next thing I know a car full of mechanics from Jackson’s pulls up and immediately gets my car out of the way! Bob was so helpful over the phone (I was pretty upset about the whole situation) he helped calm me down. They waited for me to get my car towed there and I was called the next day with a description of what went wrong with my car. They were very honest with me and very helpful!
From the friendly welcome to the review of upcoming service needs to keeping my car running safely and reliably, I appreciate the consistent and quality service I get at Jackson’s Complete Auto Care. It starts with their flexibility of setting up an appointment time and continues all the way to pick up when I tend to pepper them with questions as we talk about what I can plan for in the upcoming maintenance visits. Thanks to everyone at Jackson’s Complete Auto Care!
I am a loyal customer of Jackson’s- they have taken excellent care of my 2001 Toyota Echo so that I can feel confident driving on the highway to work without fearing a breakdown or that I am putting too much wear and tear. I am always confident in their diagnostics and I feel that my car is running as well as possible under their care. They also send out yearly rebates to their customers which usually covers the cost of an oil change.