ABOUT JACKSON’S AUTO CARE IN EUGENE, OREGON (97402)
At Jackson’s Auto Care, we know that finding a trustworthy mechanic or repair shop can be a challenging task, but we’re here to change that. Jackson’s Auto Care is considered to be one of the best drivability repair shops in the Eugene-Springfield area since 1946. We are passionate about servicing our community to the best of our ability. At Jackson’s, we treat your car with the same concern and care that we would our own and recognize the significance of a job well done. With a wide variety of certifications and new diagnostic equipment, we are dedicated to not only repairing your vehicle but maintaining the overall automotive health of your car. With over 84 years of experience and skill, the team at Jackson’s Auto Care can handle any car, any make or model. Looking for diagnostic services? Jackson’s Auto Care is considered to be one of the best auto repair shops in town and we specialize in a variety of diagnostics such as check engine light services to keep your car in peak condition. As a part of the community for decades, we value our relationship with customers and want to service the Eugene-Springfield area for the decades to come.
Our History & Team
From our small beginnings as a small repair shop business to today, as one of the best full service, general repair shops in the Eugene area, Jackson’s Auto Care prides itself on our history with our community. As a team we work to uphold the outstanding legacy first established by our founder, Manson Jackson, to maintain our high standard of repair and care. Established in 1946, Jackson’s Auto Care, initially called “Jackson Motors” first made our claim to prominence as the biggest air conditioning center in the area after the invention and popularity of after-market air conditioning. Heating, ventilation, and air conditioning repairs are something we still specialize in, though now we have since greatly expanded to offer a wide variety of repairs and services. Inspired by new technologies, Jackson’s Auto Care is constantly adding new tools and equipment to streamline our work and continue to provide the best line of care. At Jackson’s, we pride ourselves on walking the line between honoring our heritage and continuing to expand our shop to better service our customers.
Today Jackson’s Auto Care is run by our own Robert Langan, a local to the Eugene area who grew up learning cars and auto repairs alongside his father, who also owned a small automotive business. Having first been hired at Jackson’s as one of our ASE-certified Service Advisor’s, and came to love the Jackson Auto family. Now, Bob has been the proud owner of Jackson’s Auto care since 2015 and is dedicated to maintaining the small-town feel and superior quality of care that is characteristic of Jackson’s Auto Care. We take our title as the oldest independent auto repair shop in the Eugene-Springfield area seriously and pride ourselves on providing quality repair work at a fair price.
Jackson’s Auto Care is a full-service repair and auto shop, and we specialize in diagnostics and are one of the best drivability repair shops in the area. From fluid changes to more complex repairs, Jackson’s Auto Care is fully equipped to handle whatever issues your car may have. We believe in being fair and straightforward with our customers, which means you’ll never walk away from us feeling confused or missing information. If during a routine repair we see additional issues or parts that need replacing, we’ll inform you because at Jackson’s we see the virtue in looking out for our customers. Our experience and passion for automotive health are what drives our work, and we would love to service your vehicle so it will last for years to come.
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Best customer service. The service is always done right. Thank you guys
My 2003 Honda CRV blew out its radiator and left me stranded some 50 miles from home in Eugene. AAA and the towing operator recommended Jackson’s & I had seen reviews about them on yelp prior, so I called to get their take. Dropped off car straightaway and by next morning they had diagnosed the problems and given an estimate. When I picked up car the work was done and it ran just fine. Been over a week now and happy to say that they were friendly & knowledgeable
This is the only place I take my car. Highly recommend!! Bob and the rest of the guys there are great! They shoot straight. They tell you when someone is in dire need of repair and what can wait for another day.. or if a repair isn’t really a big deal. They are even open a bit on the weekends. A+++
Got me on a Saturday, same day appointment. Fixed the car quick and did it for the exact same amount my regular shop quoted me for, but couldn’t fit me in for. I didn’t even tell them about the price my other shop quoted me. Good group of guys will do business with them in the future.
I’ve had a great experience with Jackson’s. They’ve solved issues with two of my vehicles quickly and professionally, and I’ve never had a problem with the work they’ve done. They’ve even contacted me the day after I picked up my vehicle to ask me if everything is going well. I’ve never had a mechanic do that. I fully believe that they are trustworthy.
My truck decided that it didn’t want to start periodically for no rhyme or reason and after the frustration of trying to troubleshoot things myself I decided to call Jackson’s Complete Auto Care and they had me back on the road by the next day. Jackson’s staff where extremely professional and responsive, they addressed the issue I was having and made sure my vehicle was fully operational and working reliably. I won’t hesitate to go back and see them in the future if needed and will recommend them with confidence.
Jackson’s did excellent maintenance on my 2000 van that needed to be done. I feel the price was right and not high like I was paying for their children’s college education. Jackson’s also was able to find and fix what like 5 other shops were not able to fix and for that they get 6 gold stars.
While on my way home I started having car problems, it was almost 5 so I was worried I would get turned away. I called Jackson’s auto because it was the closest mechanic to me and they told me to head over. I made it 2 more blocks and my car died… I called back and told them what happened, I was blocking traffic and no one was willing to help me push my car, I just kept getting honked at. Next thing I know a car full of mechanics from Jackson’s pulls up and immediately gets my car out of the way! Bob was so helpful over the phone (I was pretty upset about the whole situation) he helped calm me down. They waited for me to get my car towed there and I was called the next day with a description of what went wrong with my car. They were very honest with me and very helpful!
From the friendly welcome to the review of upcoming service needs to keeping my car running safely and reliably, I appreciate the consistent and quality service I get at Jackson’s Complete Auto Care. It starts with their flexibility of setting up an appointment time and continues all the way to pick up when I tend to pepper them with questions as we talk about what I can plan for in the upcoming maintenance visits. Thanks to everyone at Jackson’s Complete Auto Care!
I am a loyal customer of Jackson’s- they have taken excellent care of my 2001 Toyota Echo so that I can feel confident driving on the highway to work without fearing a breakdown or that I am putting too much wear and tear. I am always confident in their diagnostics and I feel that my car is running as well as possible under their care. They also send out yearly rebates to their customers which usually covers the cost of an oil change.